Refund & Cancelation Policy

For Group Packages

  • In case of request for cancellation of reservation received 30 or more days before the onward journey 25% of the total package amount per person will be collected as cancellation charge.
  • In case of request for cancellation of reservation received 15 or more days before the onward journey 50% of the total package amount per person will be collected as cancellation charge.
  • In case of request for cancellation of reservation received 07 days before the onward journey 75% of the total package amount per person will be collected as cancellation charge.
  • No Refund is allowed if request for cancellation is received in less than 07 Days before onward Journey Date.
  • For consideration of any reservation cancellation application must be supported by the advance payment receipt issued by our office and cancellation time computed accordingly. Parties outside Kolkata may request for cancellation by letter or telegram. No telephonic request for cancellation of reservation is entertained.
  • Company holds no liability if parties fail to catch schedule train for their failure to turn up in time and also due to some last minute timing change effected by the Railways. In all such cases, parties are at liberty to join our group at any subsequent station. And for such events, parties will have to bear all ticket costs, hotel and transportation expenses etc.
  • If the booking is made through the Agency, cancellation should be done through that agency only.
  • In case of cancellation of reservation due to political and natural calamities, money will be refunded after deduction of cancellation charges as decided by the management.

For Customize Packages

  • In case of request for cancellation of reservation received 30 or more days before the onward journey 25% of the total package amount per person will be collected as cancellation charge.
  • In case of request for cancellation of reservation received 15 or more days before the onward journey 50% of the total package amount per person will be collected as cancellation charge.
  • In case of request for cancellation of reservation received 07 days before the onward journey 75% of the total package amount per person will be collected as cancellation charge.
  • No Refund is allowed if request for cancellation is received in less than 07 Days before onward Journey Date.
  • For consideration of any reservation cancellation application must be supported by the advance payment receipt issued by our office and cancellation time computed accordingly. Parties outside Kolkata may request for cancellation by letter or telegram. No telephonic request for cancellation of reservation is entertained.
  • Company holds no liability if parties fail to catch schedule train for their failure to turn up in time and also due to some last minute timing change effected by the Railways. In all such cases, parties are at liberty to join our group at any subsequent station. And for such events, parties will have to bear all ticket costs, hotel and transportation expenses etc.
  • If the booking is made through the Agency, cancellation should be done through that agency only.
  • In case of cancellation of reservation due to political and natural calamities, money will be refunded after deduction of cancellation charges as decided by the management.

For Hotel Booking

  • Cancellation Rules are solely depending upon the Hotel cancellation policy.
  • For consideration of any reservation cancellation application must be supported by the advance payment receipt issued by our office and cancellation time computed accordingly. Parties outside Kolkata may request for cancellation by letter or telegram. No telephonic request for cancellation of reservation is entertained.
  • If the booking is made through the Agency, cancellation should be done through that agency only.
  • In case of cancellation of reservation due to political and natural calamities, money will be refunded after deduction of cancellation charges as decided by the management.

For Transportation (Car/Bus/Other)

  • Regarding matters relating to Railways and surface transportation , we are dependent upon the Railway / Transport authorities.
  • Cancellation rules are solely depending upon the Local transport policy.
  • Under compelling circumstances beyond our control, our tour programme may undergo same alteration, adjustment and modification. Company will not remain liable for not reaching any schedule place or some destination due to in avoidable situations.
  • Company holds no liability if parties fail to catch schedule train for their failure to turn up in time and also due to some last minute timing change effected by the Railways. In all such cases, parties are at liberty to join our group at any subsequent station. And for such events, parties will have to bear all ticket costs, hotel and transportation expenses etc.
  • Company reserves exclusive right to change any rule at any point of time.
  • If the booking is made through the Agency, cancellation should be done through that agency only.
  • In case of cancellation of reservation due to political and natural calamities, money will be refunded after deduction of cancellation charges as decided by the management.