CANCELLATION POLICY
FOR PACKAGE BOOKING
1. In case of request for cancellation of reservation received 125 or more days before the onward
journey 25% of the total package amount per person will be collected as cancellation charge.
2. In case of request for cancellation of reservation received 90 or more days before the onward
journey 35% of the total package amount per person will be collected as cancellation charge.
3. In case of request for cancellation of reservation received 60 days before the onward journey
50% of the total package amount per person will be collected as cancellation charge.
4. In case of request for cancellation of reservation received 30 days before the onward journey
75% of the total package amount per person will be collected as cancellation charge.
5. No Refund is allowed if request for cancellation is received in less than 20 Days before onward
Journey Date.
6. For consideration of any reservation cancellation application must be supported by the advance
payment receipt issued by our office and cancellation time computed accordingly. Parties outside
Kolkata may request for cancellation by letter or email. No telephonic request for cancellation of
reservation is entertained.
7. Company holds no liability if parties fail to catch schedule train/flight for their failure to turn up
in time and also due to some last minute timing change effected by the Railways/Airlines. In all
such cases, parties are at liberty to join our group at any subsequent station. And for such events,
parties will have to bear all ticket costs, hotel and transportation expenses etc.
8. If the booking is made through the Agency/Tourism/Govt Bodies, cancellation should be done
through them only.
9. In case of cancellation of reservation due to political and natural calamities, money will be
refunded after deduction of cancellation charges as decided by the management.
FOR FIT/CUSTOMIZED PACKAGE BOOKING
1. In case of request for cancellation of reservation received 120 or more days before the onward
journey 25% of the total package amount per person will be collected as cancellation charge.
2. In case of request for cancellation of reservation received 90 or more days before the onward
journey 35% of the total package amount per person will be collected as cancellation charge.
3. In case of request for cancellation of reservation received 60 days before the onward journey
50% of the total package amount per person will be collected as cancellation charge.
4. In case of request for cancellation of reservation received 35 days before the onward journey
75% of the total package amount per person will be collected as cancellation charge.
5. No Refund is allowed if request for cancellation is received in less than 25 Days before onward
Journey Date.
6. For consideration of any reservation cancellation application must be supported by the advance
payment receipt issued by our office and cancellation time computed accordingly. Parties outside
Kolkata may request for cancellation by letter or email. No telephonic request for cancellation of
reservation is entertained.
7. Company holds no liability if parties fail to catch schedule train/flight for their failure to turn up
in time and also due to some last minute timing change effected by the Railways/Airlines. In all
such cases, parties are at liberty to join at any subsequent station. And for such events, parties
will have to bear all ticket costs, hotel and transportation expenses etc.
8. If the booking is made through the Agency/Tourism/Govt Bodies, cancellation should be done
through them only.
9. In case of cancellation of reservation due to political and natural calamities, money will be
refunded after deduction of cancellation charges as decided by the management.
For Hotel Booking
1. Cancellation Rules are solely depending upon the Hotel cancellation policy.
2. For consideration of any reservation cancellation application must be supported by the advance
payment receipt issued by our office and cancellation time computed accordingly. Parties outside Kolkata
may request for cancellation by letter or email. No telephonic request for cancellation of reservation is
entertained.
3. If the booking is made through the Agency/Tourism/Govt Bodies, cancellation should be done through
them only
4. In case of cancellation of reservation due to political and natural calamities, money will be refunded
after deduction of cancellation charges as decided by the management.
FOR FLEET/TRANSPORTATION BOOKING
1. In case of request for cancellation of reservation received 125 or more days before the onward
journey 25% of the total amount of total fleet package amount will be collected as cancellation
charge.
2. In case of request for cancellation of reservation received 90 or more days before the onward
journey 35% of the total of total fleet package amount will be collected as cancellation charge.
3. In case of request for cancellation of reservation received 60 days before the onward journey
65% of the of total fleet package will be collected as cancellation charge.
4. In case of request for cancellation of reservation received 30 days before the onward journey
85% of the total package amount per person will be collected as cancellation charge.
5. No Refund is allowed if request for cancellation is received in less than 20 Days before onward
Journey Date.
6. For consideration of any reservation cancellation application must be supported by the advance
payment receipt issued by our office and cancellation time computed accordingly. Parties outside
Kolkata may request for cancellation by letter or email. No telephonic request for cancellation of
reservation is entertained.
7. Company holds no liability if parties fail to catch schedule train/flight for their failure to turn up
in time and also due to some last minute timing change effected by the Railways/Airlines. In all
such cases, parties are at liberty to join at any subsequent station. And for such events, parties
will have to bear transportation expenses .
8. If the booking is made through the Agency/Tourism/Govt Bodies, cancellation should be done
through them only.
9. In case of cancellation of reservation due to political and natural calamities, money will be
refunded after deduction of cancellation charges as decided by the management