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Cancellation Policy
Cancellation Policy

CANCELLATION POLICY

FOR PACKAGE BOOKING

1. In case of request for cancellation of reservation received 125 or more days before the onward journey 25% of the total package amount per person will be collected as cancellation charge.

2. In case of request for cancellation of reservation received 90 or more days before the onward journey 35% of the total package amount per person will be collected as cancellation charge.

3. In case of request for cancellation of reservation received 60 days before the onward journey 50% of the total package amount per person will be collected as cancellation charge.

4. In case of request for cancellation of reservation received 30 days before the onward journey 75% of the total package amount per person will be collected as cancellation charge.

5. No Refund is allowed if request for cancellation is received in less than 20 Days before onward Journey Date. 

6.For consideration of any reservation cancellation application must be supported by the advance payment receipt issued by our office and cancellation time computed accordingly. Parties outside Kolkata may request for cancellation by letter or email. No telephonic request for cancellation of reservation is entertained.

7.Company holds no liability if parties fail to catch schedule train/flight for their failure to turn up in time and also due to some last minute timing change effected by the Railways/Airlines. In all such cases, parties are at liberty to join our group at any subsequent station. And for such events, parties will have to bear all ticket costs, hotel and transportation expenses etc.

7.If the booking is made through the Agency/Tourism/Govt Bodies, cancellation should be done through them only.

8.In case of cancellation of reservation due to political and natural calamities, money will be refunded after deduction of cancellation charges as decided by the management.

CANCELLATION POLICY FOR FIT/CUSTOMIZED PACKAGE BOOKING

1. In case of request for cancellation of reservation received 120 or more days before the onward journey     25% of the total package amount per person will be collected as cancellation charge.

2. In case of request for cancellation of reservation received 90 or more days before the onward journey 35% of the total package amount per person will be collected as cancellation charge.

3. In case of request for cancellation of reservation received 60 days before the onward journey 50% of the total package amount per person will be collected as cancellation charge.

4. In case of request for cancellation of reservation received 35 days before the onward journey 75% of the total package amount per person will be collected as cancellation charge.

5. No Refund is allowed if request for cancellation is received in less than 25 Days before onward Journey Date. 

6.For consideration of any reservation cancellation application must be supported by the advance payment receipt issued by our office and cancellation time computed accordingly. Parties outside Kolkata may request for cancellation by letter or email. No telephonic request for cancellation of reservation is entertained.

7.Company holds no liability if parties fail to catch schedule train/flight for their failure to turn up in time and also due to some last minute timing change effected by the Railways/Airlines. In all such cases, parties are at liberty to join at any subsequent station. And for such events, parties will have to bear all ticket costs, hotel and transportation expenses etc.

8.If the booking is made through the Agency/Tourism/Govt Bodies, cancellation should be done through them only.

9.In case of cancellation of reservation due to political and natural calamities, money will be refunded after deduction of cancellation charges as decided by the management.

10. Any Covid Related Cancellation, THE TOUR WILL BE RESCHEDULE IN THE NEXT POSSIBLE DATES. NO REFUND WILL BE GRANTED 

11. If tour will be cancelled for any natural and political calamities company will not be responsible for any refund

 

For Hotel Booking

1. Cancellation Rules are solely depending upon the Hotel cancellation policy.

2.For consideration of any reservation cancellation application must be supported by the advance payment receipt issued by our office and cancellation time computed accordingly. Parties outside Kolkata may request for cancellation by letter or email. No telephonic request for cancellation of reservation is entertained.

3. If the booking is made through the Agency/Tourism/Govt Bodies, cancellation should be done through them only

4. In case of cancellation of reservation due to political and natural calamities, money will be refunded after deduction of cancellation charges as decided by the management.

 

 

FOR FLEET/TRANSPORTATION BOOKING

1. In case of request for cancellation of reservation received 125 or more days before the onward journey     25% of the total amount of total fleet package amount will be collected as cancellation charge.

2. In case of request for cancellation of reservation received 90 or more days before the onward journey 35% of the total of total fleet package amount will be collected as cancellation charge.

3. In case of request for cancellation of reservation received 60 days before the onward journey 65% of the of total fleet package will be collected as cancellation charge.

4. In case of request for cancellation of reservation received 30 days before the onward journey 85% of the total package amount per person will be collected as cancellation charge.

5. No Refund is allowed if request for cancellation is received in less than 20 Days before onward Journey Date. 

6.For consideration of any reservation cancellation application must be supported by the advance payment receipt issued by our office and cancellation time computed accordingly. Parties outside Kolkata may request for cancellation by letter or email. No telephonic request for cancellation of reservation is entertained.

7.Company holds no liability if parties fail to catch schedule train/flight for their failure to turn up in time and also due to some last minute timing change effected by the Railways/Airlines. In all such cases, parties are at liberty to join at any subsequent station. And for such events, parties will have to bear transportation expenses .

8.If the booking is made through the Agency/Tourism/Govt Bodies, cancellation should be done through them only.

9.In case of cancellation of reservation due to political and natural calamities, money will be refunded after deduction of cancellation charges as decided by the management.

Please carry Original ID proof (Voter ID / Passport / Driving License etc.) for security purposes, issue of permits & hotel policy and minimum 04 copy recent colour passport size photographs of every person.

AADHAR CARD, PAN CARD, RATION CARD IS NOT APPLICABLE.

 

In case of unwanted circumstances like natural calamity or political disturbance, services will be altered as per situation demands and solely our discretion

 

Please carry 2 copies of Photo of each person travelling, along with Vaild Id Proof ( Voter Card for Adult and Birth Certificate for Kids) Xerox copy and also original and also Vaccination certificate copy

Please note that 2 xerox copies need to be carried of ID Proof along with original one

Also Vaccination certificate double dose print out for all adult

Please note that permission fees that need to be paid there

1- Rs 200 at NJP station for Union charge per car

2- Rs 500 for permission at Rongli for silk route per car

3- Rs 55 per person need to be paid at Padamchen for wildlife Tax

Above fees needs to be paid directly

 

According to the Sikkim Govt. Policy vehicles like Bus or Tempo Traveler or Sumo or Bolero or Maxx are not allowed to enter Gangtok city. So, this type of vehicle picks & drops only from Gangtok Taxi Stand. Stand to Hotel pick & drop cost approx. Rs.300/- per vehicle (4-seater) Not included in package.

 

 

Sikkim E pass also needs to be done which can be done from https://www.sikkimtourism.gov.in/Public/PublicMandates/TravellingMandates

 

The permission is required for entering Sikkim. All passengers entering Sikkim should apply prior their travel